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Update to water softener salt collections and deliveries

Update to water softener salt collections and deliveries

Posted by Ben Willis on 23rd Jun 2020

With the current Covid guidelines and us unfortunately having some vulnerable members of staff in our team. We have made the difficult decision to keep the office on restricted opening hours for the time being. We will review and update this as we find out more from the government.

We have however devised a plan to improve our salt supplies and keep as many people supplied with salt as possible.

  • From Monday 8th June onwards salt collections must be booked for via the website for click and collect from our office. 
  • We will be operating a contact less collection service where you will load you're own vehicles from a predesignated position in the car park. This will be confirmed via email on the day of collection. 
  • Discounts will apply as usual and be calculated at the checkout.
  • Please note we are not able to offer a same day collection service. 
  • All orders placed before 3:30 Pm will be processed as requested. Any orders placed after this time will be processed the next working day. 
  • Where possible we ask for these order to be placed online
  • Please use this link https://willisandainsworth.co.uk/water-softener-salt/ to access the products.

For deliveries all orders will need to be placed on our sister website the www.thesaltshop.co.uk

  • Due to high demand we are currently only able to offer deliveries with a 10 working day window and have had to remove the 2 day express delivery option. 
  • On average deliveries are being made within 7 working days.
  • Deliveries placed after 11:00 Am will processed the following working day.